1. Information We Collect
We collect information you provide directly to us, such as your name, email address, company name, and job title when you fill out a form, request a demo, or contact us.
We also collect usage data automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide support
- Send product updates, newsletters, and marketing communications (you can opt out at any time)
- Improve our website and services
- Comply with legal obligations
3. Cookies
We use cookies and similar tracking technologies to analyse traffic and personalise your experience. You can control cookie settings through your browser. We use Google Analytics to understand how visitors interact with our site.
4. Sharing Your Information
We do not sell your personal data. We may share it with trusted third-party service providers (e.g. CRM, email, analytics) who process data on our behalf under confidentiality agreements. We may also disclose it where required by law.
5. Data Retention
We retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.
6. Customer Data Processed Through the Platform
This policy covers the personal information we collect about visitors to this website. It does not govern the data your organisation processes through the Koodisi platform — that data remains yours, and we process it on your instructions in order to provide the service.
The controls available to you are described on our security page: access scoped to organisation, team, tenant, and environment; obfuscation of sensitive fields; and a complete record of every workflow execution. If you need data protection terms agreed contractually, contact us at [email protected] and we will work through them with your legal team.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at [email protected].
8. Security
We implement industry-standard security measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
10. Contact
If you have questions about this Privacy Policy, please contact us at [email protected].