Workflow diagram: Behavior and Firmographic signals meet at a weighing step that produces a Score bar, ending at a Top Priority badge.
Marketing / Revenue Operations

Automate Lead Scoring

Score and prioritize leads automatically based on behavior and firmographic data.

One agreed definition

Sales and marketing alignment

Scoring criteria live in one reviewable place instead of being argued over each quarter.

Scores that keep up

Current signal

Behaviour and firmographic changes update the score as they happen, not on a monthly recalculation.

Explainable rankings

Trust in the model

Every score can be traced to the signals that produced it, so reps know why a lead is ranked where it is.

One governed workflow across systems that never talked.

Who it's for
Marketing and revenue operations teams deciding which leads deserve sales attention and needing sales to agree.
What it does
A workflow that combines behavioural and firmographic signals into a maintained score, with the reasoning recorded.
Systems involved
Your marketing automation, CRM, product analytics, and enrichment sources — connected through the REST Client, with dedicated activities built on request.
How it stays governed
Scoring criteria in decision tables, scoped rights to change weightings, and a full record per scored record.

What this looks like today

The friction that makes this workflow expensive to run by hand.

01

Disagreement

Nobody agrees what qualified means

Marketing passes leads sales does not act on, because the definition lives in different places for each team.

MisalignmentWasted follow-up
02

Staleness

Scores describe last month

Recalculation happens on a cycle, so a lead that became interesting yesterday is still ranked as it was weeks ago.

Lagging signalMissed timing
03

Opacity

Reps cannot see why

A number with no explanation gets ignored. Without the reasoning, scoring becomes something sales works around.

Low adoptionDistrust

The workflow

How Koodisi runs it

Koodisi automates lead scoring by pulling behavioral signals from marketing tools, product analytics, and CRM — and updating lead scores in real time without manual intervention.

01

Gather the signals

Engagement, product usage, and firmographic data are read from the systems that hold them, so the score reflects more than form fills.

Reading through the REST Client on schedules or change events.

02

Normalise so signals compare

Values are standardised into consistent bands, so a score is not distorted by how a given system happens to record something.

Field mapping and format conversion before evaluation.

03

Apply the agreed model

A decision table holds the criteria and weightings both teams signed up to, so the definition of qualified is one artefact rather than an argument.

Criteria are readable and changeable without engineering.

04

Write the score and the reasoning

The CRM receives the score alongside the signals that produced it, so a rep can see why before deciding whether to act.

Retry policies cover transient failures; writes are confirmed.

05

Trigger on threshold crossings

When a lead crosses into a qualified band, routing and notification happen at that moment rather than at the next review.

Threshold rules live alongside the scoring criteria.

06

Keep a record for tuning

Each scoring run records inputs and outputs, so the model can be evaluated against outcomes rather than adjusted on instinct.

Execution logging with before and after state.

Connectivity

The systems in this workflow

Koodisi orchestrates the platforms this workflow touches — through the REST Client today, and through a dedicated activity whenever you need one.

The capability underneath

Every workflow above is assembled from the same governed building blocks — which is why connecting one more system is a day of work, not a project.

Connect to anything

  • REST and webhook connectivity with managed authentication (4 activities)
  • Secure file transfer over SFTP (5 activities)
  • Direct database reads and writes (4 activities)

Move and reshape data

  • Translate between CSV, JSON, XML, and fixed-width formats (6 activities)
  • Field-level mapping between systems that model data differently
  • High-volume batch processing with per-record tracking (7 activities)

Decide and protect

  • Decision tables for approval and routing rules your team can read
  • Encryption, hashing, and signature verification on sensitive fields
  • Retry policies, error handling, and full execution logging

Business systems connect through Koodisi’s REST Client, and our team builds dedicated activities for the ones you depend on — typically within a day of you asking.

Request a system →

Governance

Automated, but still under control

Every run is authorised, recorded, and observable — the part that decides whether automation survives an audit.

The model is a readable table

Criteria and weightings live where marketing and sales can both review them, which is what makes agreement possible.

Every score explainable

Each run records the signals evaluated and the resulting score, so any ranking can be justified.

Scoped rights to change weightings

Permission scopes control who can alter the model, so scoring cannot be quietly tuned to favour a particular pipeline.

Behavioural data masked

Personal and behavioural details are masked in logs so scoring records stay operational.

Credentials in Key Vault

Marketing, CRM, and analytics credentials are stored in Key Vault and referenced at run time.

Traced per run

Traces show which signal source is failing, so a silently degraded score is caught early.

FAQ

Frequently asked questions

Still have a question? Talk to our team.

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