Workflow diagram: an eCommerce storefront and an ERP database exchange Catalog, Stock, and Orders data through a two-way sync, ending at an Always Matched badge.
eCommerce / Finance

ERP and eCommerce Integration

Sync your eCommerce platform and ERP in real time — no middleware, no code.

One catalogue, one truth

Consistency

Products, prices, and availability match between the ERP and the storefront without manual reconciliation.

Orders land ready to post

Clean finance data

Orders arrive in the ERP already validated and coded, so finance is not correcting them after the fact.

Survives replatforming

Change tolerance

Swapping a storefront or ERP means changing one mapping layer rather than rebuilding every connection.

One governed workflow across systems that never talked.

Who it's for
Finance and eCommerce teams keeping an ERP and a storefront in agreement about products, prices, orders, and stock.
What it does
A managed integration layer that synchronises catalogue, inventory, orders, and financial data in both directions.
Systems involved
Your ERP and eCommerce platforms — connected through the REST Client, with dedicated activities built on request.
How it stays governed
Conflict rules in decision tables, verified writes in both directions, and a complete record of every sync.

What this looks like today

The friction that makes this workflow expensive to run by hand.

01

Divergence

The storefront and the ERP disagree

Prices, descriptions, and availability drift apart because updates are made in whichever system is convenient at the time.

Price mismatchesManual fixes
02

Rework

Finance cleans up after every order batch

Orders arrive missing codes or with the wrong tax treatment, so posting means correcting rather than reviewing.

Coding errorsDelayed close
03

Fragility

Custom scripts nobody wants to touch

The integration was built once and now nobody is confident changing it, so the platforms are constrained by their connection.

Unowned codeBlocked upgrades

The workflow

How Koodisi runs it

Koodisi is the integration hub between your eCommerce platform and ERP. Sync orders, inventory, customers, and financials bidirectionally — keeping both systems as the source of truth.

01

Establish which system owns what

Catalogue, pricing, stock, and order data each get an authoritative source, so bidirectional sync does not become a loop of overwrites.

Ownership rules defined per data domain in decision tables.

02

Publish catalogue and pricing outward

Product data and prices flow from the ERP to the storefront in the shape the platform expects, on the cadence the business needs.

Format conversion and field mapping per platform.

03

Bring orders inward, validated

Orders are checked against master data and coded before they reach the ERP, so finance receives records that are ready to post.

Validation against ERP master data before write.

04

Reconcile stock in both directions

Movements from fulfilment and sales are resolved against the ownership rules so both systems converge on the same figure.

Conflict resolution through decision tables.

05

Verify every write

Each transfer is read back and compared, so a partial sync surfaces as a failure rather than becoming silent divergence.

Retry policies cover transient failures; mismatches raise failed runs.

06

Record what moved

Every cycle leaves a record of what synced, what conflicted, and what failed, per domain and direction.

Execution logging with per-record status.

Connectivity

The systems in this workflow

Koodisi orchestrates the platforms this workflow touches — through the REST Client today, and through a dedicated activity whenever you need one.

The capability underneath

Every workflow above is assembled from the same governed building blocks — which is why connecting one more system is a day of work, not a project.

Connect to anything

  • REST and webhook connectivity with managed authentication (4 activities)
  • Secure file transfer over SFTP (5 activities)
  • Direct database reads and writes (4 activities)

Move and reshape data

  • Translate between CSV, JSON, XML, and fixed-width formats (6 activities)
  • Field-level mapping between systems that model data differently
  • High-volume batch processing with per-record tracking (7 activities)

Decide and protect

  • Decision tables for approval and routing rules your team can read
  • Encryption, hashing, and signature verification on sensitive fields
  • Retry policies, error handling, and full execution logging

Business systems connect through Koodisi’s REST Client, and our team builds dedicated activities for the ones you depend on — typically within a day of you asking.

Request a system →

Governance

Automated, but still under control

Every run is authorised, recorded, and observable — the part that decides whether automation survives an audit.

Ownership rules in the open

Which system is authoritative for each data domain is written in a decision table rather than implied by whichever ran last.

Every sync recorded

Each cycle logs what was read, written, and conflicted, with before and after state per record.

Customer and pricing data masked

Personal details and negotiated pricing are masked in logs so sync records stay reviewable.

Scoped permissions

Permission scopes separate who can run a sync from who can change ownership and conflict rules.

Credentials in Key Vault

ERP and storefront credentials are stored in Key Vault and referenced at run time.

Traced per domain

Traces show which domain and direction is failing rather than reporting one aggregate result.

FAQ

Frequently asked questions

Still have a question? Talk to our team.

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Less time on auth, retries, and deployment scripts. More time on the integrations your customers are asking for.

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