Retail and eCommerce Integration Platform
Connect your storefronts, ERP, WMS, and marketing tools — so orders, inventory, and customer records stay current across every channel, without a nightly batch deciding what's in stock.
Retailers and eCommerce teams use Koodisi to integrate storefronts, ERP, WMS, and marketing tools — automating the order lifecycle, inventory sync, and customer data flows without custom code.
The integration problems behind the backlog
Three integration problems Koodisi was built to solve for retail & ecommerce teams.
Inventory accuracy
Stock disagrees across the storefront, ERP, and warehouse
Inventory updates lag behind actual movements, so each system reports a different count. In the gap you accept orders for stock that isn't there — and the oversell surfaces after the customer has already paid.
Order handling
Orders are rekeyed from the storefront into the ERP
Manual order entry takes hours daily, and status doesn't update across customer-facing systems in real time. Fulfillment waits on a handoff between systems that a person has to perform.
Customer data
The same shopper exists three times over
Storefront, CRM, and email platform each hold a version of the customer. Post-purchase campaigns fire against stale segments, and loyalty data never quite matches what the POS recorded.
Order Management
Manual order processing creates fulfillment delays and errors. Koodisi automates the full order lifecycle from capture to fulfillment.
- Capture orders from Shopify, Amazon, and other channels automatically
- Create sales orders in ERP in real time — no manual entry
- Trigger fulfillment workflows and send shipping confirmations
- Sync order status back to storefront and CRM
Inventory and Stock Control
Stockouts and oversells cost revenue. Koodisi keeps inventory accurate across every channel in real time.
- Real-time inventory level sync across ERP, WMS, and storefronts
- Automated low-stock alerts and reorder point triggers
- Goods receipt automation from supplier delivery to ERP update
- Daily inventory position reporting to operations teams
Marketing and Customer Data
Customer data siloed across CRM, email, and loyalty platforms creates disjointed experiences. Koodisi keeps it all in sync.
- Customer record sync across Shopify, CRM, and email platforms
- Purchase event triggers for post-purchase marketing automations
- Loyalty program data sync between POS and marketing tools
- Abandoned cart data routing to email and retargeting platforms
Why Koodisi for Retail & eCommerce
- Real-time sync
- Inventory, orders, and customer data flow instantly across all channels — no nightly batches, no stale data.
- ERP and WMS integrations without middleware
- Connect NetSuite, SAP, and leading WMS platforms with ready-made integrations — no custom middleware to build or license.
- Multi-channel order routing
- Unified order management across Shopify, Amazon, and other sales channels with a single automation layer.
- Scalable governance
- RBAC and workspace controls let IT govern what operations and marketing teams can build and deploy.
- Decision tables for commerce rules
- Model fulfilment routing, discount tiers, and reorder thresholds as a readable grid instead of nested code — verifiable by the merchandising leads who own the rule.
- Fallout management with Engage
- Rejected orders, stock discrepancies, and failed fulfilment handoffs route into a managed retry and fallout queue with transaction logs, rather than an email alert nobody owns.
- Execution-level observability
- Error counts, P50 and P99 latency, and per-activity Gantt traces for every run. Production metrics are retained for three months.
Every system in your retail & ecommerce stack
Connect the platforms your teams already run — through native activities where they exist, and through Koodisi’s REST Client for everything else.
Commerce channels
- Shopify
- Amazon
- Marketplace APIs via REST Client
- Order event webhooks
ERP & finance
- Oracle NetSuite
- SAP
- Relational databases
- Payment gateways via REST Client
Warehouse & fulfilment
- WMS platforms via REST Client
- 3PL systems via REST Client
- Carrier APIs via REST Client
- Batch processing
CRM & marketing
- Salesforce
- Email platforms via REST Client
- POS and loyalty systems via REST Client
- Data Tables
Supplier exchange
- SFTP file exchange
- CSV and fixed-width formats
- XML and JSON conversion
- Compression and encryption
Collaboration & reporting
- Slack
- AWS S3 and Azure Storage
- Scheduled reporting
- Approval workflows
Don’t see your system? Anything with an API connects through Koodisi’s REST Client — no waiting on a vendor roadmap.
Browse all connectors →FAQ
Common questions
What retail & ecommerce teams ask before they build on Koodisi.
Want to go deeper? Talk to a solutions architect.
Koodisi ships native activity groups for relational databases, SFTP, cloud storage, batch and stream processing, and HTTP/REST, plus integrations for Shopify, Amazon, Oracle NetSuite, Salesforce, Slack, and 80+ other business systems. WMS, 3PL, and POS platforms connect through Koodisi's no-code REST Client. Coverage isn't gated on a vendor roadmap.
Order events arrive from storefronts and POS via webhooks, inventory deductions are mapped to your ERP stock ledger format with the Data Mapper, and levels update across every connected system in the same flow. Bidirectional sync supports configurable conflict resolution — master wins, timestamp wins, or route to manual review.
Stream processing handles high-volume reads and writes for memory-efficient processing, batch processing covers scheduled bulk workloads, and message broker streams carry event data between systems. The metrics dashboard reports P50 and P99 latency so you can see how throughput behaves under real load rather than guessing.
Workflow-level retry policies handle transient failures. For business-level exceptions — a rejected order, a stock discrepancy, a failed fulfilment handoff — Koodisi Engage provides retry, fallout management, and transaction logs, so failed items land in a managed queue with a clear owner instead of an alert inbox.
The metrics dashboard reports average duration, error count, total requests, and P50 and P99 latency at both application and workflow level, with execution flow diagrams and Gantt charts per run. Production metrics are retained for three months; non-production for seven days.
From the Blog
Ship integrations faster. Operate them without chaos.
Less time on auth, retries, and deployment scripts. More time on the integrations your customers are asking for.
Contact Sales